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Customer Service
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| The value of your equipment investment is increased and protected by our support. | |||||||||||||||||||
| Why we’re different. It’s all in our attitude. We consider every question, issue, problem or concern a Customer Service Opportunity (CSO) to provide a solution that exceeds our Customer’s expectations. Our Customer Service personnel play an important role in how we build individual relationships into “Customers for a Lifetime”. Our responsiveness will impress you and keep Apexx top of your mind for equipment solutions for the lifecycle of your practice. | |||||||||||||||||||
| What we do. Every morning, Apexx Equipment’s team meets to review and discuss each CSO on our CSO Board. After understanding the opportunity, an action plan is set in place for each CSO. The CSO board is continually updated as actions are completed and solutions delivered. A CSO is taken off the CSO Board when it’s resolved to the Customer’s satisfaction. | |||||||||||||||||||
| Who works for you. Apexx is committed as a team to exceed our Customer’s expectations. Our Customers tell us that our responsive, exceptional support gives peace of mind. That's why they call us whenever they need to add to or upgrade their equipment. Some of our Customers tell us that our service and support actually exceeds that provided by some manufacturers. | |||||||||||||||||||
| We are available Monday through Friday, 8AM - 5PM (Mountain Time) to answer your questions. For immediate service regarding your Customer Service Opportunity, call 1-800-211-0036. | |||||||||||||||||||
| For less urgent requests, please provide the information requested below to initiate and submit your Customer Service Opportunity | |||||||||||||||||||
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Copyright © 2010 Apexx Equipment, Inc. |
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